Join to Connect. Current president & CEO Tom Wolber stepping down after completion of his three-year service contract MIAMI, October 1, 2020 – Effective October 2, longtime cruise industry executive Jack Anderson will take the helm of Crystal as the company’s interim president and CEO. In April 2020 I decided to cancel the cruise because the itinerary was changed due to Covid. Suite 500, Miami, FL 33132 in Miami-Dade County. I'm scheduled to go on a cruise in August 2020 on Crystal. Principal. On curated voyages the world over, a commitment to contemporary luxury offers a superior level of personalized service, exceptional dining and all-inclusive amenities. Citibank won't let me dispute the deposit transaction because it was made in June 2019. Updated policies give travelers’ enhanced peace of mind for planning future voyages. Still waiting on my refund from a cruise that was cancelled in April 2020! They cancelled the cruise and say that it will take up to 90 days to get our money back. CRYSTAL CRUISES, LLC: MASSACHUSETTS FOREIGN LIMITED-LIABILITY COMPANY (LLC) WRITE REVIEW: Address: 1501 Biscayne Blvd., Suite 500 Miami, FL 33132: Registered Agent: Corporation Service Company: Filing Date: January 19, 2016: File Number: 001205996: Contact Us About The Company Profile For Crystal Cruises, LLC We went on a 18 day Australian to Singapore cruise spent top dollar and they missed 3 of our ports as they said it was bad weather when it was sunny and beautiful. Miami, FL 33132 CRYSTAL CRUISES ONLINE COOKIE POLICY Crystal Cruises, LLC, and our third-party providers set and use cookies and similar technologies in order to distinguish you from other users of our Site, to provide a better experience when you browse our Site, and to improve the Site’s performance and usefulness. Don't book a cruise with Crystal. The announcement comes as Tom Wolber, Crystal’s president and CEO since September 2017, is stepping down to … Compare Suites (sf./m 2)Brochure Fare 2-For-1 Fare Book Now Savings Book Now Fare per person Your Low Solo Fares Your Low Solo Fares; Compare: 360° Tour: Crystal Penthouse with Verandah (CP). 4/13/20 I spoke with Delta (******) who stated the refund had been proceeded 3/19/20 and I should receive a check or see a credit on my Visa within the next 30 days. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Beyond the innovative onboard and ashore programming, Crystal Cruises has one of industry's highest passenger-to-space and passenger-to-staff ratios, and, not coincidentally, one of the most devoted repeat passenger bases. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. Worst cruise ever! Website. Officially everything (cruise & air) was cancelled 3/20/20. Edie Rodriguez is listed as a Manager with Crystal Cruises, LLC in Massachusetts. Contact Information. It wasn't. Now. Access the headquarters listing for Crystal Cruises LLC here. BBB Business Profiles generally cover a three-year reporting period. So I have no recourse. REQUEST A QUOTE REQUEST A BROCHURE Miami, Florida Departures on Crystal Cruises * Cruiseline.com is not a booking agent or travel agency, and does not charge any service fees to users of our site. Customer Reviews are not used in the calculation of BBB Rating, Location of This Business1501 Biscayne Blvd STE 501, Miami, FL 33132-1460, Need to file a complaint? ... Miami, FL 33132-1460. 9 Reviews (310) 785-9300 Website. The Registered Agent on file for this company is Corporation Service Company and is … Crystal Cruises, Inc. operates luxury ships for luxury travelers. As a matter of policy, BBB does not endorse any product, service or business. I am tired of waiting for my money. Contact Information. I cancelled before final payment and Crystal agreed to refund me $1745.25. Please be patient. Call 020-7399-7601 to arrange your next voyage, or contact your preferred travel advisor We were given a choice of a full refund which was payable within 90 days or a... We were scheduled to cruise on the Crystal Serenity In MAY--cruise to leave out of Venice. We’ll guide you through the process. Huh!? Find 1 listings related to Crystal Cruises Inc in Miami on YP.com. Crystal Cruises 2023 World Cruise on Crystal Serenity, 140 nights Miami to Barcelona, Shipboard Credit, book now savings, full world cruise benefits, 19 overnight stays, 70 UNESCO World Heritage Sites,5 maiden calls See reviews, photos, directions, phone numbers and more for Crystal Cruise locations in Miami International Airport, Miami… Crystal Cruise said refund would be applied to my credit card within 30-60 days. 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